Shipping Policy
PSDPlace.com - Digital Product Shipping Policy
PSDPlace.com is owned and operated by IO Codex Private Limited. We specialize in providing high-quality digital products such as design templates, mockups, UI kits, and other digital assets. As our products are entirely digital, there is no physical shipping involved.
This Shipping Policy outlines how your digital products and data are delivered to you after a successful purchase and payment confirmation.
1. Delivery Method
All digital products purchased on PSDPlace.com are delivered electronically. Upon successful payment processing, you will receive immediate access to download your purchased files.
2. Delivery Timeline
Delivery is instantaneous. Once your payment is confirmed, you will typically receive access to your digital products within moments.
3. Accessing Your Digital Products
You can access your purchased digital products through one or more of the following methods:
- Download Link on the Order Confirmation Page: After successful checkout, you will be redirected to an order confirmation page containing direct download links for your purchased files.
- Email Confirmation with Download Links: A confirmation email containing your order details and secure download links will be sent to the email address you provided during the purchase process. Please ensure your email address is accurate.
- User Account (if applicable): If you created an account on PSDPlace.com, your purchased products may also be accessible through your order history or a dedicated downloads section within your account dashboard.
4. File Formats
The file formats for each digital product will be clearly stated on the respective product page. Please ensure you have the necessary software to open and use the provided file formats before making a purchase.
5. Technical Issues
While delivery is typically instant, occasional technical issues may arise. If you do not receive access to your digital products within a reasonable timeframe (e.g., within a few hours of successful payment), please:
- Check your spam or junk email folder. The confirmation email might have been filtered incorrectly.
- Log in to your PSDPlace.com account (if you created one) and check your order history or downloads section.
- Contact our customer support team at [Insert Customer Support Email Address] or through our [Insert Link to Contact Form/Support Page]. Please provide your order number and details of the issue. We will do our best to resolve the issue promptly.
6. Refunds and Returns
As our products are digital and delivered instantly, we generally do not offer refunds or returns once the product has been downloaded or accessed. Please review the product description and any available previews carefully before making a purchase. If you encounter a technical issue with the product itself (e.g., corrupted file), please contact our support team, and we will work to resolve the issue, which may include providing a replacement file. Please refer to our separate Refund Policy for more detailed information.
7. Questions
If you have any questions regarding our digital product delivery process, please do not hesitate to contact us at [Insert Customer Support Email Address] or through our [Insert Link to Contact Form/Support Page].
By making a purchase on PSDPlace.com, you acknowledge that you have read, understood, and agree to this Digital Product Shipping Policy.
Last Updated: 16 April 2025